Privacy Policy
All personal information provided by students is handled with strict confidentiality.
1. Information we collect
When you register or interact with SIA, we may collect the following types of personal information.
- Personal Information: Name, email address, phone number, date of birth, nationality, and other contact details.
- Educational Information: Course preferences, learning progress, student assessments, and feedback.
- Payment Information: If applicable, we may collect billing details for course fees (processed securely by third-party payment providers).
- Technical Information: IP address, browser type, device information, and website activity to enhance security and improve user experience.
- Communication Records: Emails, inquiries, and customer service interactions for support and improvement purposes.
2. Purpose of Collecting and Using Personal Information
We collect and process your personal information to:
- Provide and Improve Services – To deliver educational courses, track progress, and enhance learning experiences.
- Communicate with You – To send course schedules, updates, newsletters, and promotional offers
- Process Enrollments and Payments – To facilitate registration and secure transactions
- Enhance Website Security – To prevent unauthorized access and detect potential security threats
- Comply with Legal Obligations – To fulfill regulatory requirements under Japanese law
3. Data Sharing and Protection
We implement robust security measures, including data encryption, access controls, and secure storage, to prevent unauthorized access, data leaks, or misuse. We are committed to protecting your personal information and will not share it with third parties without your prior consent, except in the following cases:
- Legal Compliance – When required by law, including requests from regulatory authorities
- Service Providers – When necessary, we may share data with trusted third-party providers (e.g., payment processors, learning management systems) under strict confidentiality agreements
- Emergency Situations – If disclosure is necessary to protect a person's life, health, property, or safety, and obtaining consent is difficult
Social Media & Photography Rules – We might use student images and class activities in posting in social media or general activities of the academy. Please let us know if you do not agree
4. Storage and Retention of Personal Information
We retain personal data only for as long as necessary to fulfill its intended purpose or as required by law. When no longer needed, we will securely delete or anonymize your data.
5. Your Rights and Choices
Under Japan’s APPI, you have the following rights regarding your personal data
- Access & Correction – You may request a copy of your data or correct inaccurate information
- Data Deletion – You may request deletion of your personal data, except where required by law
- Marketing Preferences – You can opt out of promotional emails at any time
